Shipping policy

At ZENIKAAH, we are committed to processing and shipping your order quickly and reliably.

Order Processing

Orders are typically processed within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Standard shipping typically takes 3–7 business days after your order has been processed. Delivery times may vary depending on the destination, carrier delays, weather, or other circumstances beyond our control.

Shipping Rates

Available shipping options and rates will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Incorrect or Incomplete Address

Please make sure your shipping information is correct before completing your order. ZENIKAAH is not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

Lost, Damaged, or Delayed Packages

If your package is lost, damaged, or significantly delayed, please contact us as soon as possible with your order number and tracking information. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have questions about your order or shipping, please contact us through the contact information provided on our website.

Thank you for shopping with ZENIKAAH.